Frequently asked questions
-
Can Replaid respond automatically to DMs and comments?
Yes. Replaid uses AI to send automatic replies, filter out spam, answer common questions, and help you move real leads through your funnel.
-
Do I need to know about how to code?
No, Replaid is plug-and-play. You can connect your channels and launch automations in minutes.
-
What platforms does Replaid support?
We currently integrate seamlessly with Instagram, WhatsApp, and Facebook Messenger, bringing all your key customer conversations into one place.
-
How does Replaid qualify leads?
It analyzes message intent using natural language processing to detect interest, assign categories, and trigger notifications or automations so you can focus on the most valuable conversations.
-
Can I use Replaid without automatic replies?
Yes. You can disable auto-replies and still use Replaid to filter leads, send notifications, and automate workflows. This is great if you want to reply manually but still streamline your process.
-
How difficult is it to set up my first AI chatbot?
It's surprisingly simple and requires zero coding. You can have your first AI assistant live in under 5 minutes. The process is straightforward: Sign up for a free account. Add your knowledge by pasting your website URL, uploading documents, or writing plain text. Customize the look and feel, then copy and paste one line of code onto your website. Our step-by-step guide will walk you through the entire process.
-
Is it hard to set up? Do I need to code anything?
Not at all. Replaid is fully no-code. Just connect your channels, configure your preferences, and you’re ready to go.
-
Can AI reply in my tone?
Yes. You can define your brand style and upload your knowledge base, so every message feels authentic.
-
Is my customer data secure?
Absolutely. We use industry-standard encryption and security protocols to ensure that all your data and your customers' information is kept confidential and safe.
