Your agent,
ready to reply.
Connect a customer channel to the AI agent you already use. Let it send replies directly, or save drafts for review. You choose the permissions.
No card needed to create an account. Setup is optional. Paid usage and Founding Lifetime are separate. See pricing.
Already have an account? Log in
Your AI agentA reply based on your factsSentYes! We’re open on Saturday from 9am to 6pm.
Choose one channel for your first test.
- Replaid widget
- Messenger
- Telegram
Have these ready.
A small starting point is enough.
You can add more channels later.
- Access to one channel
- A channel account you can manage, or a website where you can install the Replaid widget.
Check the channel requirements
Use a WhatsApp Business number, an Instagram Business or Creator account, a Facebook Page for Messenger, or a Telegram bot. For the Replaid widget, you need a website where you can add the install script.
- Your own AI agent
- Use ChatGPT, Claude, Hermes Agent, or another client that supports external MCP connections. Replaid does not include an agent. Check the setup for your client and plan.
- One answer you can check
- Give your agent a few correct facts, such as your opening hours. Use a simple question to check that it uses those facts in the reply.
After sign-up,
start here.
Choose any step when you are ready.
An owner or administrator connects the channel.
-
1Connect one channel
Open Channels in Replaid and connect your chosen channel. Send a new test message from your website or another account, then find it in Conversations.
Channel setup -
2Connect your agent
Add Replaid to your agent, sign in, and select your team. Give it the facts it needs to answer your test question.
Agent setup -
3Choose how it replies
In Agents → Policies, allow sending for direct replies, or allow drafts for review. Ask your agent to answer the test message using the permissions you selected.
Optional draft setup
Check your first reply
An answer based on your facts,
sent or saved as you choose.
- The reply appears in Conversations.
- The answer matches the facts you gave your agent.
- Your test account receives it, or it stays saved as a draft.
Before your
first connection.
Account limits, message history,
and what happens after setup.
How do I get started?
Create your account, verify your email, and open your workspace. No invitation or payment is required to get started. The setup guide is optional: connect a channel and your agent when you are ready.
Are there account or message limits?
Each team can connect one Instagram account, one Facebook Page, one Telegram bot, and one Replaid widget. Telegram personal accounts and groups are not supported. Instagram, Messenger, Telegram, and the Replaid widget support text only; attachments are not supported on these four channels.
Can I import past conversations?
Instagram and Messenger can import available text messages from the last 30 days. Instagram imports DMs only. You choose whether to import history; the platforms may not provide every message. Imports do not send replies or trigger notifications.
Does connecting MCP turn on automatic replies?
No. An MCP connection makes tools available when your agent runs. It does not start automatic replies. Your agent must be started by you, an external schedule, or a webhook receiver.
What does Replaid cost?
Create your account and explore Replaid without a card. Supported Instagram, Messenger, Telegram, and widget text actions do not spend usage credit. Operations with a charge use prepaid credit. Standard paid channel rates include a 20% markup on provider cost. Founding Lifetime is an optional $299 USD purchase per team for the first 5 founding teams, with $50 usage credit and paid channel rates at provider cost. Check availability in Billing. Applicable tax and external agent or AI provider costs are separate.
Ready to connect
your agent?
Create your account, open your workspace, and connect when you are ready. You can leave the setup guide and come back later.
Create your account Open the full connection guide